Call us toll free: +852 9403 5660

Email: Info@asexappeal.com

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All products can enjoy 20% discount

Guarantee

We value long-term cooperative relationships with our customers, Your satisfaction is always our pursuit, if you arenot satisfied with your purchase or have a legitimate reason, you can return it and get a refund. we deeply appreciateyour choice of our company and your trust in our ability to provide you with the best products and services.

We guarantee:

1.Authenticity Guarantee: All dolls are 100% authentic.We are official sex doll suppliers/distributors verified bymany renowned manufacturers. Click here to view ourauthorization certificates.

2. Brand New and Perfect Condition Guarantee: All sexdolls are brand new, in original condition, in workingorder, and fully consistent with the descriptions/displayedon the website.3. Quality Control: we have established strict qualitycontrol systems. Each doll undergoes thorough inspectionand testing before leaving our studio, and is securelypackaged for privacy protection and guaranteed logistics.

4.100% Satisfaction: With five-star top-notch service, weare industry-leading retailers with over 40 doll brands. weprovide factory photos to ensure your satisfaction with alldetails before shipment.

How does the refund guarantee work?

1. Inspect the Doll: Upon receiving the doll, thoroughlyinspect it from head to toe and take photos or videos ofthe unboxing process. Do not use the doll until you havecompleted the inspection and ensured it is undamaged.

2. Report Issues: If you find that your doll is damaged orsignificantly different from the provided description,contact our support team within 24 hours and provide asmuch detailed information as possible, including clearphotos and videos.

3. Resolve the Issue: Our team will work with you todiagnose the problem and provide appropriatecompensation,which may include replacement, partialrefund, or full refund, depending on the extent of thedoll’s damage.

What does the refund guarantee not cover?

1.Minor Defects: Including skin blemishes, scratchesmarks, etc.
2.User Damage: Damage caused by improper handling orneglect,such as excessive limb stretching, bone fracturesand opening tears.
3.Second-hand Dolls: Any dolls that have been previouslyused are not eligible for warranty.
4.Customized Dolls: If your doll has customrequirements,we will consider returns and refunds on acase-by-case basis.
**We value your trust and satisfaction, Instead of directlyinitiating disputes, kindly reach out to us atservice@realdollshub.com for a faster resolution. Yourcooperation helps us ensure a smooth shoppingexperience for you and avoid unnecessary complications.
 
 
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